Transparent pricing, personal attention and seamless project management. Every part of your experience is thoughtfully designed to deliver a better home and a smoother home building experience

At Charter Bay, we offer a comprehensive, full-service approach to building your custom home. From lot selection, to architectural & interior design, to final construction, we handle everything under one roof. This integrated process ensures seamless communication, reduces the risk of misunderstandings or delays, and keeps your project on track and within budget. With a single point of contact throughout, you’ll enjoy a smoother, more efficient building experience, knowing that every detail is managed with precision and care.

We built our business around one idea: personal attention leads to a better home and a better experience. By limiting the number of projects we take on, we’re able to give our clients the focus, time, and care their home deserves. From the very first meeting to the final walkthrough, you’ll work directly with Eric, the owner of Charter Bay. No rotating cast of characters. No miscommunication. Just a consistent partnership with someone who knows your project inside and out and is fully invested in getting it right.

We build your home for cost, without markups on labor or materials and you receive our discount trade pricing. For our services, we charge a flat, fixed fee that never changes, no matter what. Unlike percentage-based models where the builder makes more when you spend more, our earnings stay the same. There’s never pressure to spend more, and there are no guessing games. Our only incentive is to help you make the right decision for your home, not the most expensive one.

From day one, you’ll have full visibility into your project’s finances. You’ll be able to access every proposal and payment receipt in real time. Track where every dollar goes and make informed choices with confidence. No chasing down numbers. No wondering what’s really happening behind the scenes or wondering where your money is being spent. We promise clarity and open communication every step of the way.

Your home should reflect your life, not a builder’s template. Instead of selling floor plans, we start with a blank page and a conversation. We take the time to understand how you live, what you value, and how your needs may evolve over time. From there, we craft a completely custom plan that reflects your style, supports your lifestyle, & brings your ideas to life in smart, meaningful ways. Our flexible design process gives you full creative control without the overwhelm. Want to bring your own architect or plans? Great. Prefer us to handle it all? Even better. Either way, we’ll make sure the design is thoughtful, functional, and completely unique to you.

Ideas evolve and that’s okay. With us, changing your mind doesn’t come with a penalty. Unlike most builders, we don’t charge change order fees for updating plans, swapping finishes, or adjusting layouts. That means more freedom to adjust as you go and less stress about making every decision up front. We’ll walk you through the actual cost of the change and help you weigh your options. It’s your home and you should stay in control from the first sketch to the final detail.

Building the right home starts with choosing the right property. As a licensed real estate broker, we can help you find and evaluate potential properties, making sure they’re a good fit for your goals and budget. Already have a piece of property? Great. We can help you understand zoning and setback rules, identify hidden challenges like poor drainage or lack of access, and deal with HOAs or Architectural Review Committees on your behalf. We guide you through the process with expert insight. No guesswork. No surprises. Just smart decisions so your dream home starts on solid ground.

When you build with Charter Bay, quality control isn’t delegated. It’s delivered personally. Eric, the owner, is hands-on with every build, overseeing each phase to ensure the work meets the highest standards. For him, it’s not just a job—it’s his reputation on the line, and he cares deeply about getting it right. It’s this level of attention and personal accountability that sets Charter Bay apart and it’s why our homes are built better.

Building a custom home is like putting together a massive, intricate puzzle with thousands of pieces that all need to fit together in just the right way, and in just the right order. That’s why we rely on smart technology to help bring order to the complexity. Behind the scenes, our project management systems track every single moving part. This ensures our trades are scheduled correctly and materials are onsite so timelines can be met. Every detail is managed using this system so nothing falls through the cracks.

We also use 3D architectural design tools that help you to better visualize the details of your home so you can make decisions with confidence. We use digital concept boards to visually organize your design selections so you can be sure everything works together beautifully.

Once you move in, we don’t move on. We’ll be here if you have a question or need advice. Whether it’s tracking down a paint color, advice on a project idea you have, or even helping you remember how to light the gas fireplace at Christmas. Our clients continue to reach out years later with questions or for advice and we’re always happy to help. When we build your home, we also build a relationship that lasts.